Privacy Policy

Last updated: November 12, 2026

Who we are

This website is operated by Augustė Mačytė (Rilami), a sole proprietor registered in Lithuania. Contact: hello@rilami.com.

What we collect

• Information you give us when you order: name, email, shipping address and phone number (if you provide it).
• Payment details are entered on Stripe's secure checkout. We do not see or store your full card number.
• Basic technical data (such as IP address and browser type) that our hosting provider may log to keep the site running.

How we use it

• To process and ship your order and send order and tracking emails.
• To answer your questions and handle returns and refunds.
• To meet legal and tax obligations.

Who we share it with

We share only what is needed with service providers that help us run the shop: Stripe (payments), our supplier and shipping carriers (to deliver your order), and our website host. We do not sell your personal data.

How long we keep it

We keep order records as long as the law requires for accounting and tax purposes, and delete other data when it is no longer needed.

Your rights

You can ask us to access, correct or delete your personal data by emailing hello@rilami.com. Some records we must keep by law.

Cookies

We only use cookies that are needed for the site and checkout to work. We do not use advertising or tracking cookies. Our payment provider, Stripe, may set its own cookies on its checkout page to process payments securely and prevent fraud.

Changes

We may update this policy. The latest version is always on this page.